Privacy Policy

Last updated: September 9, 2026

MyHome respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and when we may share it with contractors and service providers.

Information We Collect

When you submit a quote request, lead form, or otherwise interact with MyHome, we may collect information such as:

• Full name
• Email address
• Phone number
• ZIP code or location, and street address where you provide one
• Home improvement project type
• Project details, timing, homeownership status, and preferences
• Appointment or consultation scheduling preferences
• A record of the consent you provide, including the date and time of your submission and the page you submitted it from
• Information you voluntarily provide through our forms or communications

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser and device information, referring pages, marketing campaign and ad attribution parameters (for example UTM tags and advertising identifiers), and information collected through cookies, pixels, analytics tools, or similar technologies.

How We Use Your Information

• Process and respond to your home improvement inquiry
• Match you with a contractor who may be able to assist with your project
• Share your inquiry with the applicable contractor partner
• Allow MyHome and the applicable contractor partner to contact you regarding the services you requested
• Provide estimates and facilitate consultations or appointments
• Communicate with you by phone, text message, and/or email where permitted
• Verify the accuracy of contact information you submit and prevent invalid or fraudulent submissions
• Operate, maintain, protect, and improve our website and services
• Measure the effectiveness of our advertising and marketing
• Prevent fraud, abuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements

Contractor Partners and Third-Party Sharing

MyHome helps connect homeowners with home improvement contractors and service professionals. When you submit a request for home improvement services, we share the information you provide with an authorized contractor partner that may be able to assist with your project.

Contractor partners may use your information to:

• Respond to your service request
• Provide estimates or information about their services
• Contact you regarding your project
• Schedule consultations or appointments

Contractor partners may contact you by telephone, text message, and/or email as permitted by applicable law and based on the consent you provide when submitting your request.

We may also share information with vendors and service providers that help us operate our business, including website hosting, database and cloud infrastructure, customer relationship management, communications and workflow automation, contact verification, analytics, advertising, and technology providers.

We may disclose information when required by law or when reasonably necessary to protect our rights, users, business, or the public.

Communications and Consent

When you submit a request through MyHome, you are asked to provide consent to receive communications from MyHome and the applicable contractor partner. Any consent to receive marketing calls or text messages is subject to the disclosure presented to you at the time you submit your information.

Consent to receive marketing communications is not a condition of purchasing any goods or services.

You may revoke your consent or opt out of future communications at any time. For text messages, you may reply STOP to an applicable message. You may also contact us using the information provided below.

Cookies, Analytics, and Advertising Technologies

We may use cookies, pixels, analytics tools, and similar technologies to operate our website, understand how visitors use our services, measure advertising performance, and improve our marketing. These technologies may collect information such as:

• IP address
• Device and browser information
• Pages visited and website activity
• Referral source and advertising interactions
• Approximate location

Third-party platforms, including advertising and analytics providers, may process information according to their own privacy policies.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or misuse. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, comply with applicable legal and regulatory obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and the purpose for which it was collected.

Your Privacy Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain communications
• Request information about how your personal information is used or disclosed
• Exercise additional privacy rights available under applicable state law

To submit a privacy request, contact us using the information below. We may need to verify your identity before processing certain requests.

Children's Privacy

Our services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Third-Party Websites and Services

Our website or services may contain links to third-party websites or services. MyHome is not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices, or legal requirements. When we make changes, we will update the last updated date at the top of this policy.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact: